Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.5
Location
9.3
Service
8.7
Dining
7.2
Guest reviews
8.0/10
based on 6 reviews
4/5
based on 610 reviews
9.1
9.1/10 based on 2334 reviews
#73 of 138 hotels in Zurich based on Tripadvisor
Josh
United States,
March
2024
8.2/10
The hotel is small but beautiful, spotlessly clean thanks to Laura from housekeeping. The room had two single beds pushed together, tight for space but more than enough for single occupancy. Late check-in at 15:20 was a downside. The location is the big winner, conveniently close to the central train station and Bahnhofstrasse shopping area.
Rooms
8.0
The room was small but beautiful, spotless courtesy of Laura from housekeeping. The two single beds pushed together made it a bit tight, with no pictures on the walls, but it was more than enough for single occupancy.
Service
9.0
The service was friendly and helpful, deserving of commendation.
Location
9.0
The location was great, within walking distance to the central train station and Bahnhofstrasse shopping area.
Dining
7.0
The dining options were good, especially the lovely Asian restaurant downstairs that served delicious dumplings.
Facilities
8.0
The hotel provides various facilities and amenities to ensure a comfortable stay.
Graeme
United Kingdom,
January
2024
8.4/10
The hotel's room pricing may be high for UK patrons, but it was quite basic yet adequately functional for our needs, aligning well with the reasonable room rate. While a bit cramped due to excess furniture, the rooms were tidy, comfortable, and functional overall.
Rooms
8.0
The rooms felt a bit cramped due to too much furniture, but they were tidy, comfortable, and functional.
Service
9.0
The service was extremely helpful, polite, and available 24 hours, making our stay pleasant with efficient and friendly assistance for all our needs.
Location
9.0
The hotel's location is superb, positioned near the central street and main railway station, providing a balance between convenience and tranquility. Perfect for our brief visit with easy access to key areas.
Dining
8.0
The dining experience was very sufficient, offering delicious dishes featuring local Swiss products. A good choice with a quiet ambiance and a great location in the center, close to the train station.
Facilities
8.0
The hotel provides various convenient facilities such as room service, car hire, grocery shopping service, and more, enhancing the overall stay experience.
Julian
United Kingdom,
December
2023
8.4/10
The hotel offers a warm welcome with fruits, chocolates, and sparkling water in the clean rooms. The staff is very courteous and cooperative, though noise from early morning arguments can be a downside. Its location is perfect for exploring Zurich, just minutes away from the main train station. Dining is exceptional, especially dinner upon late arrival. However, the frugality in dining might not suit everyone.
Rooms
8.0
The rooms are clean and relatively small but comfortable.
Service
9.0
The staff is great and very helpful.
Location
10.0
The hotel's proximity to the main Zurich train station and the city center is ideal for exploring.
Dining
7.0
The dining experience is exceptional with gracious dinner service, yet the frugality may not appeal to all guests.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Maurice
United States,
November
2023
7.2/10
The hotel's room size was a bit smaller than expected and could use some renovation, but it had some unnecessary items that seemed to aim at boosting their rating. On the positive side, the service was friendly and quick to respond to our needs. The location was superb, near the central street and main railway station, yet quiet. The dining experience was average, and the facilities need some improvement.
Rooms
6.0
The room was a little smaller than anticipated and could benefit from renovation.
Service
8.0
The staff was friendly and quick to assist us.
Location
9.0
The location was excellent, close to the central street and main railway station, yet peaceful.
Dining
6.0
The dining experience was average compared to other places.
Facilities
7.0
The facilities could be improved.
Dwight
United States,
May
2023
9.0/10
The hotel offers sparkling and practical rooms, though they can feel a bit cramped. The service is friendly and very helpful, ensuring a courteous and cooperative experience. The location is perfect for exploring Zurich, being only a short walk from the main train station. The dining experience is exceptional, with a splendid breakfast and close proximity to shopping and dining options.
Rooms
8.0
The rooms were clean and practical, though a bit cramped in feeling.
Service
9.0
The service was friendly and very helpful, providing early check-in assistance and breakfast packing for early departures.
Location
10.0
The hotel's location is perfect, just a 5-minute walk from the main Zurich train station and surrounded by great shopping and dining venues.
Dining
9.0
The dining experience was exceptional, with a splendid breakfast selection and close proximity to shops and restaurants.
Facilities
9.0
The facilities offer everything you need for a comfortable stay.
Shane
United Kingdom,
April
2023
7.6/10
The hotel had comfortable and well-equipped rooms, albeit small due to its central city location. The service was incredible, although lacking in initial communication about deposit charges. The location was very central with easy access to transportation. The dining experience was fairly plain. Overall, a good value for a stay in the heart of the city.
Rooms
7.0
The rooms were small, as expected for a central city location.
Service
8.0
The service was incredible, but lacked communication regarding deposit charges.
Location
9.0
The hotel is very central and conveniently located near the station and main street.
Dining
6.0
The dining options were fairly plain.
Facilities
8.0
The hotel offers various services such as room service, car hire, and laundry.
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